Privacy Policy

Privacy statement

Privacy statement
When you visit our website, we collect different data for different purposes. Below is an explanation of what data we collect, for what purposes, how we obtain this data, what your rights are and how you can exercise them. Design studio vandeMortel respects your privacy and ensures that all your personal data is treated confidentially.

About Design studio vandeMortel
We collect certain information via our website. Below you will find the information about Design studio vandeMortel that you need if you want to contact us.

Thurlede 52
2642 KG Pijnacker
The Netherlands
Email: info@vandemortel.design
Web: www.vandemortel.design


Personal data and data processing
In order to offer you a good and personal service, we need some information from you. When you register with us, your name, (e-mail) address and telephone number will be stored. This data is only used for services that you have specifically requested, so when you place an order with us or when you change your data.

Design studio vandeMortel processes three types of data: identity, payment and traffic data.


Identity Information
These are data that you enter during the ordering or registration process:

- Name
- Address
- Postal Code
- Residence 
- Country
- E-mail address
- Phone number
- Mobile number

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can play a major role in this, for example, if something is wrong with your package. The email address you enter here will not be used for marketing purposes.

When you register on our site, you can indicate whether you want to receive our digital newsletter with offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do this via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other information will not be used for marketing purposes and we will not provide it to third parties for commercial purposes.

Payment details
If you want to pay by means of 'Pay afterwards' (after receipt of your order), your data will be checked at the request of design studio vandeMortel and registered with Billink B.V., to which design studio vandeMortel pledges the claims of orders on account. They then decide on the basis of this information whether you are eligible for this payment method. When registering your payment details, we only note your payment method (MasterCard, VISA, American Express, Diners Club, PayPal, iDEAL, giro collection form or a transfer via Bank or Giro). Of course, bank details are not stored and every payment option is secured.

Traffic data
With traffic data, you can think of registering an IP address *, installing a cookie ** and registering click behavior and analyzing your navigation on our website.

We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which articles are ordered, so that we can improve the familiarity, functionality and content of our site (and digital newsletters).

* An IP address is an Internet Protocol address that points to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor's computer. This information is essential to send the pages via the Internet to the correct computer. ** A Cookie is a collection of data, a registration file, that a website transfers to the hard drive of a computer to store it there. A cookie does not identify the visitor, but it does identify his computer. Our website installs a cookie for analysis of your surfing behavior so that we can optimally compose our website.


Purposes and data processing
Below is indicated for which purpose (s) Design studio vandeMortel collects your data. Design studio vandeMortel has the following specified purposes in mind when processing your data:

Design studio vandeMortel processes identity data for administrative purposes, such as:

- processing your order (administrative) 
- the delivery of your order to the delivery address you have chosen (administrative) 
  Payment data processes LittlestoDesign studio vandeMortel ries for administrative purposes, namely: 
- the payment of your order
  Design studio vandeMortel processes traffic data for communication purposes, such as:
- promoting the user-friendliness of the site.


Link through our website
The Design studio vandeMortel website may contain advertisements from third parties or links to other sites that are not under the control of Design studio vandeMortel. Design studio vandeMortel is in no way responsible for the content or compliance with privacy rules by the administrators of the sites concerned. The inclusion of links to other sites does not imply any approval from Design studio vandeMortel with regard to the content of such sites.


Secure pages
The online payment options are secured. The pages are protected with SSL, so that your data is sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by clicking on your right mouse button on the payment page and choosing 'Properties'. You will now see a window with the connection information. At 'Connection' it is stated that it is an SSL connection. Your credit card information, such as the number and expiration date, will of course not be stored.


Origin of data
The data that Design studio vandeMortel processes is obtained from visitors and customers, which you provide yourself via www.vandemortel.design.


Provision of data
Design studio vandeMortel provides your data to a limited circle of third parties who process the data for administrative purposes:
Billink b.v .: in case of a choice for payment by giro collection form or direct debit; for the follow-up and collection of outstanding claims.
Pay.nl: for payments by credit card and iDEAL.
In addition, Design studio vandeMortel does not provide your data to third parties, except insofar as law and regulations oblige us to do so. The data will only be used for the purposes described in this privacy policy.


Rights of visitors and our clients
As a visitor or customer of our website, you have the right to contact our E-commerce department with the request to inform you whether our organization processes your data. Within four weeks of the request, the E-commerce department will inform you in writing of what data is being processed, for what purposes this data is processed and where this data comes from, to whom it is provided and for what purposes this is done.

You also have the right, by means of a request to the E-commerce department, to correct, supplement, delete or block the relevant personal data. You can make this request if the data are factually incorrect, incomplete or irrelevant for the purposes of the processing or if they are processed in violation of the law.
If you no longer wish to receive our newsletter, you can inform us by e-mail or unsubscribe via the unsubscribe link in the newsletter.


confidentiality
Persons acting under the authority of the controller, as well as the controller himself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except insofar as they are required by law or regulation to make disclosures.


Security
To prevent unauthorized access to your personal data, Design studio vandeMortel has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and unintentional destruction and accidental loss.


Finally
If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact us in writing, by telephone or by e-mail.

Design studio vandeMortel can adjust this privacy policy in the meantime when developments occur in the field of, for example, technology, legislation, processing or provision. Changes will be announced via this page.